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  • Do you offer local pick up?
    Yes, we offer local pickup on Saturday and Sunday. When checking out please choose pick up option. If this is not selected, it can not be changed.
  • When will I get a confirmation email?
    Once a valid email address is enter an email of confirmation will automatically be sent.
  • How long does it take for my package to mailed?
    Please allow up to 3-7 days from the date the order was placed. Most orders will be sent and completed before the 7th day but please allow this time frame.
  • How do I track my package?
    You are able to track all packages from the tracking number sent to your email address.
  • Can I use my coupon code after I place my order if I forgot?
    Unfortunately we are not able to update the coupon once the order has been placed. Berry Bomb would like to apologize for any inconvenience this may cause.
  • How to light the candle?
    Place the wick upright when lighting the candle at anytime.
  • How far to trim my wick?
    Trim your wick to 1/4 after each burn for best results.
  • What type of wax is used to make the candles and wax melts?
    We use 100% soy wax for our candles and wax melts. Which is made out of soy beans derived from vegetables.
  • What size candle do I need for my space?
    One candle works great in most sized rooms ( bathroom, kitchen, bedroom etc) Larger rooms or spaces with high ceilings or open floor plan may need multiple candles for best fragrance permeation. Keep in mind you can have multiple candles of different scents in one room.
  • How long can I burn my candles?
    Berry Bomb recommends burning for 3-4 hours at a time. Also allow the melted wax to reach the edges of the jar to prevent from building along the sides of the jar.
  • Can I leave my candles unattended?
    We recommend that you never leave a burning candle unattended, or within reach of small children. If so please keep in mind that you are burning at your own risk.
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